Páginas Medium

Hotel Concierge Request Board

A full-screen ops board for the concierge team showing guest requests in Kanban-style lanes (New · In Progress · Done). Interactive: advance requests through statuses, assign to self, filter by priority, and track live lane counts.

Abrir no Lab

html css vanilla-js

Targets: JS HTML

Code

/* ── Design tokens ─────────────────────────────────────────────────────────── */
:root {
  --navy: #1a2b4a;
  --navy-d: #0f1d36;
  --navy-2: #2d4570;
  --cream: #f7f3eb;
  --cream-2: #ece5d4;
  --bone: #fbf8f2;
  --gold: #c9a649;
  --gold-light: #e0c378;
  --gold-d: #a88a2e;
  --ink: #161e2c;
  --ink-2: #2e3a52;
  --warm-gray: #6c7280;
  --line: rgba(22, 30, 44, 0.1);
  --line-strong: rgba(22, 30, 44, 0.18);
  --success: #4a7752;
  --danger: #b34232;
  --warning: #d99020;
  --info: #4a6da0;
  --font-display: "Cormorant Garamond", Georgia, serif;
  --font-body: "Inter", system-ui, sans-serif;
  --font-mono: "JetBrains Mono", ui-monospace, monospace;
  --r-sm: 6px;
  --r-md: 10px;
  --r-lg: 16px;
  --shadow-1: 0 1px 2px rgba(22, 30, 44, 0.06), 0 2px 8px rgba(22, 30, 44, 0.06);
  --shadow-2: 0 12px 36px rgba(15, 29, 54, 0.16);
}
*,
*::before,
*::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}
html,
body {
  height: 100%;
  overflow: hidden;
}
body {
  font-family: var(--font-body);
  background: var(--cream);
  color: var(--ink);
  -webkit-font-smoothing: antialiased;
}

/* ── Layout ─────────────────────────────────────────────────────────────────── */
.app {
  height: 100vh;
  display: grid;
  grid-template-columns: 230px 1fr;
}

/* ── Rail ───────────────────────────────────────────────────────────────────── */
.rail {
  background: var(--navy);
  color: var(--bone);
  display: flex;
  flex-direction: column;
  padding: 22px 16px 14px;
}
.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 4px 18px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}
.brand-mark {
  width: 38px;
  height: 38px;
  display: grid;
  place-items: center;
  border-radius: var(--r-md);
  background: var(--gold);
  color: var(--navy-d);
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.35rem;
  flex-shrink: 0;
}
.brand-name {
  font-family: var(--font-display);
  font-size: 1.1rem;
  font-weight: 700;
  letter-spacing: 0.01em;
}
.brand-prop {
  font-size: 0.7rem;
  color: var(--gold-light);
  letter-spacing: 0.08em;
  text-transform: uppercase;
  margin-top: 2px;
}
.nav {
  margin-top: 18px;
  display: flex;
  flex-direction: column;
  gap: 2px;
  flex: 1;
}
.nav-item {
  font-size: 0.86rem;
  font-weight: 500;
  color: rgba(251, 248, 242, 0.78);
  text-decoration: none;
  padding: 10px 12px;
  border-radius: var(--r-md);
  display: flex;
  align-items: center;
  gap: 10px;
}
.nav-item:hover {
  background: rgba(255, 255, 255, 0.06);
  color: var(--bone);
}
.nav-item.is-active {
  background: rgba(201, 166, 73, 0.16);
  color: var(--gold-light);
  font-weight: 600;
}
.nav-dot {
  width: 6px;
  height: 6px;
  border-radius: 999px;
  background: var(--gold);
}
.nav-item:not(.is-active) .nav-dot {
  display: none;
}
.rail-actions {
  display: flex;
  flex-direction: column;
  gap: 6px;
  margin-bottom: 14px;
}
.quick-btn {
  background: var(--gold);
  color: var(--navy-d);
  border: none;
  font-family: inherit;
  font-weight: 600;
  font-size: 0.84rem;
  padding: 10px 12px;
  border-radius: var(--r-md);
  cursor: pointer;
  text-align: left;
}
.quick-btn:hover {
  background: var(--gold-light);
}
.rail-foot {
  display: flex;
  flex-direction: column;
  gap: 2px;
  padding-top: 12px;
  border-top: 1px solid rgba(255, 255, 255, 0.08);
}
.clock {
  font-family: var(--font-mono);
  font-weight: 600;
  font-size: 0.88rem;
  color: var(--gold-light);
}
.agent {
  font-size: 0.72rem;
  color: rgba(251, 248, 242, 0.6);
  letter-spacing: 0.04em;
}

/* ── Main ───────────────────────────────────────────────────────────────────── */
.main {
  display: flex;
  flex-direction: column;
  overflow: hidden;
  background: var(--cream);
}
.topbar {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  gap: 20px;
  padding: 22px 28px 16px;
  border-bottom: 1px solid var(--line);
  background: var(--cream);
  flex-shrink: 0;
}
.kicker {
  font-size: 0.7rem;
  text-transform: uppercase;
  letter-spacing: 0.18em;
  color: var(--gold-d);
  font-weight: 600;
}
.topbar h1 {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.95rem;
  letter-spacing: -0.005em;
  margin-top: 2px;
}
.topbar h1 span {
  color: var(--navy-2);
  font-weight: 500;
}
.topbar-right {
  display: flex;
  align-items: center;
  gap: 14px;
}
.filter-group {
  display: flex;
  align-items: center;
  gap: 6px;
}
.filter-label {
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--warm-gray);
  text-transform: uppercase;
  letter-spacing: 0.1em;
  margin-right: 2px;
}
.chip {
  background: transparent;
  border: 1px solid var(--line-strong);
  font-family: inherit;
  font-size: 0.76rem;
  font-weight: 600;
  color: var(--ink-2);
  padding: 6px 12px;
  border-radius: 999px;
  cursor: pointer;
  transition: background 0.12s, color 0.12s, border-color 0.12s;
}
.chip:hover {
  background: var(--cream-2);
}
.chip.is-active {
  background: var(--gold);
  color: var(--navy-d);
  border-color: var(--gold);
}

/* ── Board (kanban) ─────────────────────────────────────────────────────────── */
.board {
  flex: 1;
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 0;
  overflow: hidden;
}
.lane {
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border-right: 1px solid var(--line);
}
.lane:last-child {
  border-right: none;
}
.lane-head {
  padding: 14px 18px 12px;
  border-bottom: 1px solid var(--line);
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: var(--bone);
  flex-shrink: 0;
}
.lane-title {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.78rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.1em;
}
.lane-dot {
  width: 8px;
  height: 8px;
  border-radius: 999px;
}
.lane[data-lane="new"] .lane-dot {
  background: var(--info);
}
.lane[data-lane="inprogress"] .lane-dot {
  background: var(--warning);
}
.lane[data-lane="done"] .lane-dot {
  background: var(--success);
}

.lane-count {
  font-family: var(--font-mono);
  font-size: 0.76rem;
  font-weight: 700;
  background: var(--cream);
  color: var(--ink-2);
  padding: 3px 9px;
  border-radius: 999px;
  border: 1px solid var(--line);
}

.lane-body {
  flex: 1;
  overflow-y: auto;
  padding: 12px 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.lane-empty {
  color: var(--warm-gray);
  font-size: 0.84rem;
  font-style: italic;
  text-align: center;
  padding: 32px 8px;
}

/* ── Request card ───────────────────────────────────────────────────────────── */
.card {
  background: var(--bone);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  padding: 14px 14px 10px;
  box-shadow: var(--shadow-1);
  display: flex;
  flex-direction: column;
  gap: 8px;
  transition: box-shadow 0.12s;
}
.card:hover {
  box-shadow: 0 4px 16px rgba(22, 30, 44, 0.1);
}
.card-top {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 6px;
}
.card-request {
  font-weight: 600;
  font-size: 0.9rem;
  color: var(--ink);
  line-height: 1.35;
}
.pri {
  font-size: 0.62rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  padding: 3px 8px;
  border-radius: 999px;
  white-space: nowrap;
  flex-shrink: 0;
}
.pri.high {
  background: rgba(179, 66, 50, 0.14);
  color: var(--danger);
}
.pri.normal {
  background: rgba(74, 109, 160, 0.14);
  color: var(--info);
}
.pri.low {
  background: rgba(74, 119, 82, 0.12);
  color: var(--success);
}
.card-meta {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 0.76rem;
  color: var(--warm-gray);
}
.card-room {
  font-family: var(--font-mono);
  font-weight: 700;
  font-size: 0.78rem;
  color: var(--navy-d);
  background: var(--cream-2);
  padding: 2px 7px;
  border-radius: var(--r-sm);
}
.card-guest {
  font-weight: 500;
  color: var(--ink-2);
}
.card-sep {
  color: var(--line-strong);
}
.card-time {
  font-family: var(--font-mono);
  font-size: 0.72rem;
  color: var(--warm-gray);
  font-variant-numeric: tabular-nums;
}
.card-assignee {
  font-size: 0.72rem;
  color: var(--warm-gray);
  font-style: italic;
}
.card-assignee span {
  color: var(--navy-2);
  font-style: normal;
  font-weight: 600;
}
.card-actions {
  display: flex;
  gap: 6px;
  margin-top: 2px;
  border-top: 1px solid var(--line);
  padding-top: 8px;
}
.card-btn {
  background: transparent;
  border: 1px solid var(--line-strong);
  font-family: inherit;
  font-size: 0.74rem;
  font-weight: 600;
  color: var(--ink-2);
  padding: 5px 10px;
  border-radius: var(--r-sm);
  cursor: pointer;
  transition: background 0.1s, border-color 0.1s;
  white-space: nowrap;
}
.card-btn:hover {
  background: var(--cream-2);
  border-color: var(--navy-2);
  color: var(--navy-d);
}
.card-btn.advance {
  background: var(--navy);
  color: var(--bone);
  border-color: var(--navy);
  margin-left: auto;
}
.card-btn.advance:hover {
  background: var(--navy-d);
}
.card-btn.assign {
  color: var(--gold-d);
  border-color: rgba(201, 166, 73, 0.4);
}
.card-btn.assign:hover {
  background: rgba(201, 166, 73, 0.1);
}
/* done lane — muted */
.lane[data-lane="done"] .card {
  opacity: 0.72;
}
.lane[data-lane="done"] .card:hover {
  opacity: 1;
}

/* ── Toast ───────────────────────────────────────────────────────────────────── */
.toast {
  position: fixed;
  bottom: 24px;
  left: 50%;
  transform: translateX(-50%);
  background: var(--navy-d);
  color: var(--bone);
  padding: 11px 22px;
  border-radius: 999px;
  font-size: 0.86rem;
  font-weight: 600;
  box-shadow: var(--shadow-2);
  z-index: 100;
  white-space: nowrap;
}

/* ── Responsive ─────────────────────────────────────────────────────────────── */
@media (max-width: 1100px) {
  .app {
    grid-template-columns: 200px 1fr;
  }
}
@media (max-width: 960px) {
  html,
  body {
    overflow: auto;
  }
  .app {
    grid-template-columns: 1fr;
    height: auto;
  }
  .rail {
    flex-direction: row;
    align-items: center;
    flex-wrap: wrap;
    gap: 10px;
    padding: 14px 16px;
  }
  .nav {
    display: none;
  }
  .rail-foot {
    display: none;
  }
  .main {
    overflow: visible;
  }
  .board {
    grid-template-columns: 1fr;
    overflow: visible;
    height: auto;
  }
  .lane {
    overflow: visible;
    border-right: none;
    border-bottom: 1px solid var(--line);
  }
  .lane-body {
    overflow: visible;
    max-height: none;
  }
}
@media (max-width: 560px) {
  .topbar {
    flex-direction: column;
    align-items: flex-start;
    gap: 12px;
  }
  .filter-group {
    flex-wrap: wrap;
  }
}

// ── Mock data ─────────────────────────────────────────────────────────────────
let requests = [
  {
    id: 1,
    room: "204",
    guest: "Mariana Sosa",
    request: "Restaurant booking — Fado Maior at 20:00 on 9 Jun",
    time: "08:14",
    priority: "high",
    status: "new",
    assignee: null,
  },
  {
    id: 2,
    room: "311",
    guest: "Thomas Reuter",
    request: "Taxi to Humberto Delgado Airport — 10 Jun, 06:30",
    time: "08:27",
    priority: "high",
    status: "new",
    assignee: null,
  },
  {
    id: 3,
    room: "118",
    guest: "Aiko Tanaka",
    request: "Theatre tickets — Fado Ao Vivo, 2 seats, 10 Jun",
    time: "08:51",
    priority: "normal",
    status: "new",
    assignee: null,
  },
  {
    id: 4,
    room: "207",
    guest: "Olivier Banks",
    request: "Wake-up call at 05:45 on 10 Jun",
    time: "09:02",
    priority: "normal",
    status: "new",
    assignee: null,
  },
  {
    id: 5,
    room: "302",
    guest: "Fátima Cervantes",
    request: "Luggage storage after checkout until 18:00",
    time: "09:15",
    priority: "low",
    status: "new",
    assignee: null,
  },
  {
    id: 6,
    room: "405",
    guest: "Carlos Mendes",
    request: "Restaurant booking — Solar dos Presuntos, 9 Jun",
    time: "07:58",
    priority: "high",
    status: "inprogress",
    assignee: "Paulo",
  },
  {
    id: 7,
    room: "219",
    guest: "Elena Vasquez",
    request: "Taxi to Belém Cultural Centre — 9 Jun, 14:00",
    time: "08:05",
    priority: "normal",
    status: "inprogress",
    assignee: "Sofia",
  },
  {
    id: 8,
    room: "103",
    guest: "Hassan Najjar",
    request: "Extra towels and pillow to room",
    time: "08:33",
    priority: "low",
    status: "inprogress",
    assignee: null,
  },
  {
    id: 9,
    room: "315",
    guest: "Pilar Romero",
    request: "Wake-up call at 07:00 on 9 Jun — confirmed",
    time: "07:44",
    priority: "normal",
    status: "done",
    assignee: "Paulo",
  },
  {
    id: 10,
    room: "108",
    guest: "Ruiqi Chen",
    request: "Theatre tickets — Teatro Nacional, 8 Jun — booked",
    time: "07:22",
    priority: "high",
    status: "done",
    assignee: "Sofia",
  },
  {
    id: 11,
    room: "221",
    guest: "Marc Dupuis",
    request: "Luggage delivered to room on arrival",
    time: "07:10",
    priority: "low",
    status: "done",
    assignee: "Paulo",
  },
];

let nextId = 12;
let activePriority = "all";

const LANE_LABELS = { new: "New", inprogress: "In Progress", done: "Done" };
const STATUS_ORDER = ["new", "inprogress", "done"];

// ── Toast helper ──────────────────────────────────────────────────────────────
const toast = document.getElementById("toast");
function showToast(msg) {
  toast.textContent = msg;
  toast.hidden = false;
  clearTimeout(showToast._t);
  showToast._t = setTimeout(() => (toast.hidden = true), 2200);
}

// ── Render board ──────────────────────────────────────────────────────────────
function renderBoard() {
  const board = document.getElementById("board");
  const filtered =
    activePriority === "all" ? requests : requests.filter((r) => r.priority === activePriority);

  board.innerHTML = STATUS_ORDER.map((lane) => {
    const cards = filtered.filter((r) => r.status === lane);
    const allInLane = requests.filter((r) => r.status === lane);
    return `
      <div class="lane" data-lane="${lane}">
        <div class="lane-head">
          <span class="lane-title">
            <span class="lane-dot"></span>
            ${LANE_LABELS[lane]}
          </span>
          <span class="lane-count">${allInLane.length}</span>
        </div>
        <div class="lane-body">
          ${
            cards.length === 0
              ? `<p class="lane-empty">No requests${activePriority !== "all" ? " for this filter" : ""}</p>`
              : cards.map((card) => renderCard(card, lane)).join("")
          }
        </div>
      </div>`;
  }).join("");

  // ── Wire card buttons ──────────────────────────────────────────────────────
  board.addEventListener("click", handleCardAction);
}

function renderCard(r, lane) {
  const canAdvance = lane !== "done";
  const advanceLabel = lane === "new" ? "→ In Progress" : "→ Done";
  const assignLabel = r.assignee ? `Assigned: ${r.assignee}` : "Assign to me";

  return `
    <div class="card" data-id="${r.id}">
      <div class="card-top">
        <div class="card-request">${r.request}</div>
        <span class="pri ${r.priority}">${r.priority}</span>
      </div>
      <div class="card-meta">
        <span class="card-room">${r.room}</span>
        <span class="card-sep">·</span>
        <span class="card-guest">${r.guest}</span>
        <span class="card-sep">·</span>
        <span class="card-time">${r.time}</span>
      </div>
      ${
        r.assignee
          ? `<div class="card-assignee">Assigned to <span>${r.assignee}</span></div>`
          : `<div class="card-assignee">Unassigned</div>`
      }
      <div class="card-actions">
        <button class="card-btn assign" data-action="assign" data-id="${r.id}">
          ${r.assignee ? "✓ " + r.assignee : "Assign to me"}
        </button>
        ${
          canAdvance
            ? `<button class="card-btn advance" data-action="advance" data-id="${r.id}">${advanceLabel}</button>`
            : `<span class="card-btn" style="margin-left:auto;opacity:0.45;cursor:default">✓ Done</span>`
        }
      </div>
    </div>`;
}

// ── Card action handler (event delegation) ────────────────────────────────────
function handleCardAction(e) {
  // Guard: don't double-fire from re-renders adding new listeners
  if (e._handled) return;
  e._handled = true;

  const btn = e.target.closest("button[data-action]");
  if (!btn) return;

  const id = parseInt(btn.dataset.id, 10);
  const req = requests.find((r) => r.id === id);
  if (!req) return;

  if (btn.dataset.action === "advance") {
    const idx = STATUS_ORDER.indexOf(req.status);
    if (idx < STATUS_ORDER.length - 1) {
      req.status = STATUS_ORDER[idx + 1];
      showToast(`Request #${id} moved to "${LANE_LABELS[req.status]}"`);
      renderBoard();
    }
  }

  if (btn.dataset.action === "assign") {
    if (!req.assignee) {
      req.assignee = "Paulo";
      showToast(`Assigned to Paulo — room ${req.room}`);
    } else {
      req.assignee = null;
      showToast(`Assignment removed — room ${req.room}`);
    }
    renderBoard();
  }
}

// ── Priority filter ───────────────────────────────────────────────────────────
document.querySelectorAll(".chip[data-pri]").forEach((btn) => {
  btn.addEventListener("click", () => {
    document.querySelectorAll(".chip[data-pri]").forEach((b) => b.classList.remove("is-active"));
    btn.classList.add("is-active");
    activePriority = btn.dataset.pri;
    renderBoard();
  });
});

// ── New request button (adds demo card) ───────────────────────────────────────
const REQUEST_TYPES = [
  "Restaurant booking — Bica do Sapato, tonight 21:00",
  "Taxi to Parque das Nações — 11 Jun, 09:00",
  "Extra pillows and blanket for room",
  "Wake-up call at 06:30 on 12 Jun",
  "Luggage storage — 2 bags until 17:00",
];
const ROOMS = ["101", "112", "223", "317", "408", "205", "316"];
const GUESTS = ["Sofia Bellini", "Karl Henriksen", "Yuki Mori", "Ana Costa", "Luca Ferrari"];
const PRIS = ["high", "normal", "normal", "low"];

document.getElementById("btnNewRequest").addEventListener("click", () => {
  const r = {
    id: nextId++,
    room: ROOMS[Math.floor(Math.random() * ROOMS.length)],
    guest: GUESTS[Math.floor(Math.random() * GUESTS.length)],
    request: REQUEST_TYPES[Math.floor(Math.random() * REQUEST_TYPES.length)],
    time: new Date().toLocaleTimeString("en-GB", { hour: "2-digit", minute: "2-digit" }),
    priority: PRIS[Math.floor(Math.random() * PRIS.length)],
    status: "new",
    assignee: null,
  };
  requests.unshift(r);
  showToast(`New request added — room ${r.room}`);
  renderBoard();
});

// ── Clock + date ──────────────────────────────────────────────────────────────
const clockEl = document.getElementById("clock");
const todayEl = document.getElementById("todayLabel");
function tick() {
  const now = new Date();
  clockEl.textContent = now.toLocaleTimeString("en-GB", { hour: "2-digit", minute: "2-digit" });
  todayEl.textContent = now.toLocaleDateString("en-GB", {
    weekday: "long",
    day: "numeric",
    month: "long",
  });
}
tick();
setInterval(tick, 1000);

// ── Initial render ────────────────────────────────────────────────────────────
renderBoard();

<!doctype html>
<html lang="en">
  <head>
    <meta charset="UTF-8" />
    <meta name="viewport" content="width=device-width, initial-scale=1.0" />
    <link rel="preconnect" href="https://fonts.googleapis.com" />
    <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin />
    <link
      rel="stylesheet"
      href="https://fonts.googleapis.com/css2?family=Cormorant+Garamond:wght@600;700&family=Inter:wght@400;500;600;700&family=JetBrains+Mono:wght@500;700&display=swap"
    />
    <link rel="stylesheet" href="style.css" />
    <title>Concierge Board · Aurelia Hotels</title>
  </head>
  <body>
    <div class="app">

      <!-- ── Rail ── -->
      <aside class="rail">
        <div class="brand">
          <span class="brand-mark">Æ</span>
          <div>
            <p class="brand-name">Aurelia Hotels</p>
            <p class="brand-prop">Aurelia · Lisbon</p>
          </div>
        </div>

        <nav class="nav">
          <a class="nav-item" href="#">Dashboard</a>
          <a class="nav-item" href="#">Reservations</a>
          <a class="nav-item is-active" href="#"><span class="nav-dot"></span>Concierge</a>
          <a class="nav-item" href="#">Housekeeping</a>
          <a class="nav-item" href="#">Maintenance</a>
          <a class="nav-item" href="#">Reports</a>
        </nav>

        <div class="rail-actions">
          <button class="quick-btn" id="btnNewRequest">+ New request</button>
        </div>

        <footer class="rail-foot">
          <span class="clock" id="clock">--:--</span>
          <span class="agent">Concierge · Paulo</span>
        </footer>
      </aside>

      <!-- ── Main ── -->
      <section class="main">
        <header class="topbar">
          <div>
            <p class="kicker">Concierge Operations</p>
            <h1>Request Board · <span id="todayLabel">—</span></h1>
          </div>
          <div class="topbar-right">
            <div class="filter-group">
              <span class="filter-label">Priority</span>
              <button class="chip is-active" data-pri="all">All</button>
              <button class="chip" data-pri="high">High</button>
              <button class="chip" data-pri="normal">Normal</button>
              <button class="chip" data-pri="low">Low</button>
            </div>
          </div>
        </header>

        <!-- ── Board ── -->
        <div class="board" id="board">
          <!-- lanes rendered by JS -->
        </div>
      </section>
    </div>

    <div class="toast" id="toast" hidden role="status" aria-live="polite"></div>

    <script src="script.js"></script>
  </body>
</html>

Hotel Concierge Request Board

A full-screen concierge operations board for Aurelia Hotels, displaying guest requests across three Kanban-style lanes — New, In Progress, and Done. Each card shows the room number, guest name, request type (restaurant booking, taxi, theatre tickets, wake-up call, luggage), submission time, and priority badge. Staff can advance a request forward through the workflow with the → Advance button, assign it to themselves, and filter the board by priority level. Live per-lane counts update instantly as cards move.